Terms, refunds and privacy

Last updated 10 November 2026. Questions: [email protected]

Licence terms

AltBass is made by AltSound. When you buy it you get a licence to use it, not ownership of the software.

• One person, three computers. Your serial activates AltBass on up to 3 computers that you use. To move it, deactivate it on one computer (in the plugin's preset menu, choose AltBass licence…) and activate it on the new one.
• Make music with it. Anything you record or produce with AltBass is yours, for any use, commercial or not.
• Please don't share your serial, resell or rent the software, or try to get around the licence check.
• Updates to version 1 are free.
• The software is provided as it is. As far as the law allows, AltSound isn't liable for indirect losses from using it. Nothing here limits your rights under consumer law, including the Australian Consumer Law.

Orders

Our online store is run by Lemon Squeezy, who act as the reseller (merchant of record). They take the payment, add any sales tax, GST or VAT that applies where you live, and send your receipt and serial. Their own terms apply to the purchase itself.

Refunds

Every download includes a 7-day full trial, so please try AltBass on your own system before you buy.

If AltBass doesn't work properly on your computer and we can't fix it, email us within 30 days of buying and we'll refund you in full. Your serial is turned off when a refund is made. You also have any refund rights your local consumer law gives you.

Privacy

We collect as little as we can.

• This website uses no tracking, analytics or advertising cookies. Our host (Cloudflare) keeps standard server logs for security.
• When you buy, Lemon Squeezy handles your name, email, payment and billing details under their privacy policy. We see your name, email and order details so we can support you.
• The plugin contacts Lemon Squeezy's licence server only to activate, check or deactivate your serial. It sends your serial, your computer's name and an activation ID, and nothing else. It never sends your audio, projects, presets or usage data.
• Emails you send us (support, presets) are kept only to help you, and we never sell or share them.

To see or delete what we hold about you, email [email protected].